Refund Policy for iSkyCreations, LLC.

Refund/Exchange Policy

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Exchange Policy

iSkyCreations, LLC offers a 10-day exchange policy on damaged items only. If your item is out of stock, we will offer you a credit or replace it with an item of equal or lesser value. All items are inspected prior to shipping for accuracy and damage. Return shipping will be at the cost of the buyer.

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Refund Policy

Refunds will be eligible for up to 10 days from the purchase date with an approved RMA. Returns must be free of damage, in the original box, and shipped within 3 business days. The buyer will be responsible for the return shipping cost. The original shipping cost is non-refundable. Once the items are received, iSkyCreations, LLC will inspect them, and the refund status will be relayed to the buyer. We recommend using a shipping company with tracking. A 5% restocking fee will be charged. It can take up to 10 business days for the refund to be processed. Please make sure you follow the RMA instructions sent to you.

To be eligible for a refund or exchange, you must adhere to the terms listed above. The items must be in the same condition as received and unused, and also must be in the original packaging. If the item is damaged or incorrect, we will send out a replacement at no extra cost to you once the item is returned to us.

To start your return or exchange, send an email to support@iskycreations.com.